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Tag Tag Reward systems
Society hopes that teachers will not neglect their teaching responsibilities but rewards them almost entirely for research and publications. This is most true at the large and prestigious universities.
Steven Kerr On the Folly of Rewarding A, While Hoping for B · 1975

Quotes

“In this sense the firm may be described as hoping for performance, while rewarding attendance. What it gets, of course, is attendance.”

Steven Kerr · On the Folly of Rewarding A, While Hoping for B, 1975 · Primary source

“Managers who complain that their workers are not motivated might do well to consider the possibility that they have installed reward systems which are paying off for behaviors other than those they are seeking.”

Steven Kerr · On the Folly of Rewarding A, While Hoping for B, 1975 · Primary source

Authors

American management scholar · 1941
Steven Kerr

Management scholar known for examining how organisational reward systems can encourage behaviour that contradicts stated objectives.

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Works

Steven Kerr · 1975
On the Folly of Rewarding A, While Hoping for B

An examination of how reward systems encourage unintended behaviour when organisations reward measurable actions rather than the outcomes they seek.

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Related Tags

Academic incentives 2 Teaching and research 2 Institutional priorities 1 Performance measurement 4 Misaligned incentives 2 Employee performance 1 Attendance 1 Employee motivation 2 Management responsibility 1 Organisational behaviour 2 Incentive misalignment 1 Goal displacement 1 Chief learning officer 1 Academy of Management president 1 Goldman Sachs 1