Tag Tag Employee motivation
Managers who complain that their workers are not motivated might do well to consider the possibility that they have installed reward systems which are paying off for behaviors other than those they are seeking.
Steven Kerr On the Folly of Rewarding A, While Hoping for B · 1975

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Steven Kerr · 1975
On the Folly of Rewarding A, While Hoping for B

An examination of how reward systems encourage unintended behaviour when organisations reward measurable actions rather than the outcomes they seek.

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